Account Manager

🕒 Yesterday

⛰️ Colorado, Idaho, +4 more states – Remote

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💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Custom Flavors

Custom Flavors

51 - 200 employees

Founded 2005

🍽️ Food & Beverage

🤝 B2B

🔬 Science

Food & Beverage • B2B • Science

Custom Flavors is a specialty flavor development and manufacturing company that creates customized flavor solutions for food, beverage, confectionery, dairy, nutraceutical, meal-replacement, snack, and sports nutrition products. They provide formulation-specific flavor customization (including high-temperature stable flavors and masking for functional ingredients), samples, quality control, certifications, and R&D/innovation capabilities across multiple U. S. production and distribution sites. The company positions itself as a B2B partner focused on tailoring flavors to customers' unique product formulations and industry requirements.

📋 Description

• Retain and grow revenue within an assigned territory or account portfolio • Serve as the primary commercial contact for assigned customer accounts • Build, maintain, and develop long-lasting customer relationships • Negotiate pricing, contracts, and supply agreements within company guidelines • Develop new business with existing customers and expand product adoption • Identify, qualify, and pursue new customer accounts in the assigned territory • Develop sales forecasts and track pipeline, quarterly sales results, and annual forecasts • Resolve customer requests and escalations in coordination with Customer Service, Quality Assurance, and Regulatory • Maintain accurate customer, opportunity, and activity records in the CRM system • Conduct in-person sales calls at customer and prospect locations • Represent Custom Flavors at trade shows and industry events • Maintain working knowledge of products, capabilities, and food, beverage, and supplement applications • Communicate customer project requirements to R&D, Applications Lab, and internal teams • Track projects through sample submission, customer evaluation, and commercialization • Ensure customer commitments regarding specifications, pricing, and lead times align with company capabilities and policies • Report to the President • Collaborate with R&D and Applications teams in San Clemente to bring customer products to market

🎯 Requirements

• Candidates must live within the assigned territory: Utah, Colorado, Idaho, Montana, Nevada, or Wyoming • Salt Lake City area strongly preferred • Bachelor’s degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and experience • 3+ years of B2B sales experience in specialty food ingredients, flavors, or a related food or beverage ingredient industry • Ability to effectively communicate with colleagues, management, vendors, and customers • Ability to manage multiple accounts, projects, and deadlines concurrently • Working knowledge of applicable standard operating procedures • Strong analytical and problem-solving skills • Excellent written and oral communication skills • Excellent negotiation and presentation skills • Proficiency with CRM software and Microsoft Office Suite • Ability to maintain confidential company and customer information • Understanding of flavor applications and technical, regulatory, and cost considerations in customer product development • Ability to work independently and manage an assigned territory with minimal supervision • Ability to travel up to 40%, including overnight and out-of-state travel • Valid driver’s license, proof of automobile insurance, and acceptable driving record required when driving on company business • Ability to travel by air and automobile • Ability to occasionally lift, push, or pull up to 25 pounds • Ability to wear personal protective equipment and follow Good Manufacturing Practices when required • Preferred: Bachelor’s degree in Food Science, Chemistry, or a related technical field • Preferred: Experience with CRM and ERP systems such as HubSpot or Salesforce • Preferred: Established relationships with food, beverage, or supplement manufacturers

🏖️ Benefits

• Remote work from a home office within or near the assigned territory • Travel to customer and prospect locations, trade shows, and industry events • Full-time position with Monday–Friday schedule • Potential evening and weekend work for travel, customer meetings, and industry events • Opportunity to represent Custom Flavors at local and national industry events

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