Account Manager – Compute

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Megaport

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

📡 Telecommunications

Networking • Cloud Computing • Telecommunications

Megaport is a leading provider of global private connectivity solutions that enable simplified network interconnection. The company offers a platform for deploying secure, scalable, and agile networks that interconnect data centers, clouds, and virtual points of presence. Megaport's services allow users to create secure and dynamic network connections on-demand, without hardware or long-term contracts, offering flexibility and speed to businesses. By partnering with global service providers, data center operators, and systems integrators, Megaport ensures robust and widespread network access across 930+ locations in 25 countries. Its smart software tools and APIs allow for easy network management, making it a trusted choice for cloud networking and hybrid cloud solutions.

📋 Description

• Unblock Sales by managing paperwork, quotes, pricing, and account updates • Coordinate server provisioning, migrations, and upgrades with internal technical teams • Track deployments from start to finish and maintain accurate CRM and ticketing records • Notify customers when deployments are completed • Resolve invoice, payment, billing-plan, credit, and cancellation issues • Configure hourly, monthly, or annual billing plans • Identify expansion opportunities and suggest additional capacity or services • Collaborate daily with Sales, Solution Architects, and Operations in the Pod model • Contribute ideas for process and operational improvements • Build knowledge of cloud infrastructure, bare metal, and global networking services

🎯 Requirements

• Advanced English • Background in Customer Success, Account Management, or Sales Support is a major advantage • Previous experience at a cloud, hosting, or SaaS company will help • Experience navigating CRMs such as Salesforce or HubSpot, ticketing systems, or complex billing platforms • Basic understanding of servers, cloud environments, or networking • Comfortable engaging with customers and translating internal operations into clear, professional updates • Meticulous, structured approach to work • Ability to manage multiple priorities in fast-paced, global environments

🏖️ Benefits

• Flexible working environment – a remote-first culture with coworking options available • Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program • Health and wellness support – through a wellness allowance and employee wellbeing initiatives • Comprehensive learning support – generous study and training allowance plus paid study leave • Creative, modern workspaces • Access to coworking spaces via global WeWork membership • Motivated, inclusive team – work alongside industry experts and fresh talent • Recognition programs – Legend and Kudos awards