Regional Director of Operations

🔥 13 hours ago

🔔 Pennsylvania – Remote

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💵 $130k - $160k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Logo of Community Veterinary Partners

Community Veterinary Partners

1001 - 5000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2019-01

Healthcare • Healthcare Insurance • Pharmaceuticals

Community Veterinary Partners is a company dedicated to providing extraordinary care for pets and supporting veterinary practice owners across the country. Founded in 2009, their mission is to empower veterinary professionals by offering them the resources and community they need to thrive in their practice. Community Veterinary Partners brings together a passionate group of individuals who prioritize care for pets and their families, ensuring that each member of their community, regardless of their background, has the support to deliver exceptional veterinary services.

📋 Description

• Provide tactical direction and strategic vision to CVP’s veterinary hospitals • Oversee 13 to 17 hospital locations • Ensure high customer service and adherence to medical, operational, safety, cleanliness, policy, and legal standards • Assimilate new partner hospitals into the CVP family • Build relationships with Practice Managers, Lead Doctors, and Associate Doctors • Improve revenue, inventory, purchasing, labor, and expense outcomes • Manage P&L and provide monthly reporting to the Core Leadership team • Develop remediation strategies for operational and financial outcomes • Supervise facility improvement projects • Review hospital performance and key financial metrics • Achieve profitable regional growth objectives • Develop fiscal, strategic, clinical, and marketing processes • Assist Business Development in identifying hospital acquisition opportunities • Develop leadership skills and accountability among Practice Managers and hospital leaders • Forecast staffing needs and recruit Doctors and Practice Managers with Talent Acquisition • Partner with Human Resources to recruit, develop, and mentor teams • Resolve employee relations issues • Maintain scheduling and Doctor coverage; approve PTO and continuing education time off • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree in Business Management or a related field is required, or an equivalent combination of education, training, and experience • Minimum of 8 years of Veterinary Practice/Management experience • Preferably 3 or more years in multi-location management in a service industry role • Reside in the Central PA area • MS Office skills • Prior knowledge of Veterinary Practice Management Software is preferred • Leadership, decisiveness, high emotional intelligence, analytical skills, coaching/mentoring, change management, communication skills, financial acumen, and time management • Ability to travel extensively, primarily by car • Ability to sit, talk, hear, stand, walk, and occasionally lift or move up to 10 pounds

🏖️ Benefits

• Mentorship and resources supporting professional growth • PTO and continuing education time off • High-travel role with travel primarily by car • Reasonable accommodations for individuals with disabilities

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