Analyst, Account Client Management

Job not on LinkedIn

🔥 10 minutes ago

🤠 Texas – Remote

infoinfo

💵 $21 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Act as operational owner for member journey processes and client collateral • Implement requested updates and resolve ad-hoc inquiries • Track open action items and ensure timely follow-through • Prepare and circulate agendas and presentation decks • Capture comprehensive meeting minutes for client-facing calls and internal team syncs • Track deliverables and open items from meetings and email correspondence • Coordinate intake, internal routing, and client-facing resolution of member grievances • Collaborate with Production, Business Analysts, and Data Relationship Managers • Document and communicate client nuances in client profiles, account records, and tracking sheets

🎯 Requirements

• 2+ years of relevant experience in operations, client support, or administrative account coordination • Strong proficiency in Google Suite (Gmail, Sheets, Slides) and Microsoft Excel • Experience with meeting administration, including agenda preparation, detailed note-taking, and action item tracking • Strong organizational skills • Excellent task prioritization skills in a remote, fast-paced environment • Ability to explain operational processes and seek clarification in complex situations • Expertise in reviewing, analyzing, and organizing data using Excel • Bachelor’s degree in business, health care, operations management, or related field, or equivalent combination of experience and training instead of a formal degree • Preferred: familiarity with Asana, Jira, Confluence, or PowerBI • Preferred: direct client-facing experience with clear verbal and written communication • Preferred: knowledge of Medicare, Medicaid, and Commercial plan structures • Preferred: familiarity with AI agent technologies and data analysis applications • Preferred: copywriting, proofreading, or editing experience • Preferred: experience facilitating and presenting to clients and matrixed teams several times a week for 1+ years

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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