Associate Manager, Clinical Health Services – Multi-region

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🔥 48 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $80.3k - $173k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Develop, implement, support, and promote Health Services strategies, tactics, policies, and programs for Aetna OhioRISE • Oversee and manage clinical team processes • Organize and develop high-performing teams • Reinforce clinical philosophy, programs, policies, and procedures • Communicate strategic plans and tactics • Implement tactics to achieve cost and quality outcomes • Create direction and communicate business cases for change • Identify best-practice approaches and innovations to improve outcomes • Meet financial, operational, and quality objectives • Manage assigned team day to day and ensure adherence to established practices and procedures • Collaborate with functional area managers on clinical interventions supporting plan sponsors • Develop, initiate, monitor, and communicate performance expectations • Serve as a customer and Account Team point of contact when needed • Participate in customer meetings, implementations, and oversight of customer cultural requirements • Support implementation of new customers • Participate in recruitment and hiring • Assess developmental needs and implement action plans for high-performing teams • Lead change efforts • Maintain compliance with policies and procedures • Evaluate and interpret data and identify improvement opportunities • Address performance management needs for direct reports • Meet or exceed KPIs and business metrics • Work with internal, external, and state regulatory personnel and provide prompt remediation • Travel within Ohio and surrounding regions as organizational needs require

🎯 Requirements

• Active unrestricted Ohio, West Virginia, Kentucky, Virginia, or Louisiana state independent licensure in an applicable functional area such as RN, LPCC, LPCC-S, LISW, or LISW-S • Master's degree in a behavioral health field • Licensure outside Ohio must obtain compact licensure to work in Ohio within 60 days of hire • 2+ years’ experience leading and managing large teams • 2+ years’ experience with personal computers, keyboard, mouse, multi-system navigation, and Microsoft Office Suite applications • Proficiency with Outlook, Word, Excel, SharePoint, and Teams • Reliable transportation and willingness and ability to travel up to 10% of the time • Direct/hardwired internet connection to a modem/router within 7 feet of the computer, or equivalent capability • Minimum internet speed of 25 Mbps download and 3 Mbps upload • Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines • Ability to use multiple monitors and navigate multiple applications simultaneously • Ability to communicate using email, calendar invites, Teams messaging, and virtual meetings • Experience with Microsoft Office 365 applications or similar tools such as Google Workspace • Ability to access secure systems such as VPN and EHR portals, follow computer security practices, and recognize suspicious emails or links • Ability to troubleshoot common technical issues and contact IT when necessary

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Company-provided equipment (keyboard, monitor, computer, headset, etc.) • CVS Health bonus, commission or short-term incentive program eligibility

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