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Care Management Associate

Job not on LinkedIn

🔥 4 minutes ago

🤠 Texas – Remote

infoinfo

đź’µ $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

đź›’ Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

đź“‹ Description

• Review and triage provider requests and member cases • Maintain accurate documentation • Communicate with healthcare providers, members, and internal teams to support quality care outcomes • Research and resolve case-related issues while ensuring compliance with regulatory and company standards • Provide administrative and customer support for operations • Work alongside nurses, medical directors, providers, and care teams to coordinate timely, appropriate, and cost-effective healthcare services

🎯 Requirements

• Knowledge of basic medical terminology and healthcare concepts • Strong customer service and communication skills, including telephone support • Call Center experience is required • Excellent organizational and problem-solving abilities • Proficiency with Microsoft Office applications, including Word and Excel • Ability to work effectively in a collaborative, multidisciplinary environment • High School Diploma or equivalent required • Experience in healthcare, care coordination, case management support, or a related field preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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