Clinical Counselor – Employee Assistance Program

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🔥 6 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $54.1k - $142.6k / year

⏰ Full Time

🟢 Junior

🛋️ Counselor

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Deliver on-demand, single-session consultations • Conduct clinical assessments, action and safety planning, triage, and informational services • Provide immediate mental health support via phone, video, and chat • Use advanced technology platforms to connect members with appropriate solutions • Type and document information accurately in real time • Navigate intranet systems and other tools to support call handling • Use chat and instant messaging tools for team support • Review email communications regarding plan sponsor information, process changes, and department information • Multitask while engaging with members • Protect member confidentiality according to enterprise and EAP policies • Maintain accurate, complete, timely, compliant documentation meeting regulatory and risk-management requirements

🎯 Requirements

• 1+ years of crisis intervention experience • Valid unrestricted independent professional behavioral health clinical license required to practice per state regulations in the state of residence; examples include LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist • 24x7x365 call center coverage; holiday coverage may be required • Separate distraction-free workspace with a closing door • Double monitors and a headset • Hardwired, reliable broadband or fiber internet • Minimum home internet download speed of 400 Mbps and upload speed of 10–20 Mbps • Four-port modem with the fourth port used for work internet • Master’s Degree in behavioral health counseling profession • 40 hours per week

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility in addition to base pay

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