Lead Director, Digital Product – Quality & Stars

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Lead technology product strategy and execution for quality measures and programs, including Health Maintenance, Medicare Stars, and ACO lead program dashboards • Partner with clinical, business, and enterprise governance stakeholders on Health Maintenance topics, clinical guidelines, requests, alignment, governance, execution, and training materials • Lead end-to-end strategy for Stars Part C and D measures • Ensure payer files are loaded into the core care delivery platform and Stars program panel-management tools accurately reflect performance • Develop technology approaches that help care teams improve Stars quality-measure performance • Partner with strategy teams on training and communications for field teams • Translate care-model strategy into technology solutions and end-to-end product execution • Establish outcome metrics tied to clinical quality, patient experience, and financial performance • Lead product managers, Epic analysts, software engineers, data scientists, and designers • Translate broad ideas into problem statements, product specifications, and Epic/technology architectures • Oversee technical requirements, technology design, and technology build • Integrate claims data, remote monitoring, and health-plan feeds with internal Epic workflows • Own the technology lifecycle from discovery and solutioning through build, deployment, and measurable outcomes • Establish feedback loops and iterative improvement cycles • Scale solutions across Value-Based Care and Fee-for-Service environments • Lead, mentor, and build high-performing product and cross-functional technology teams • Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement

🎯 Requirements

• Bachelor’s degree required • 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic • Hands-on experience with Epic EHR workflows and module configurations • Experience translating operational requirements into Epic build • Understanding of external health data integration with EHR clinical workflows • Deep familiarity with clinical operations and Quality Improvement methodologies • Knowledge of Value-Based Care and Fee-for-Service operational dynamics • Knowledge of medical cost initiative care pathways • Track record leading cross-functional teams delivering high-scale technology-backed clinical interventions • Proven ability to communicate, influence, and build trust with senior executives and frontline team members • Exceptional analytical rigor and structured problem-solving ability • Demonstrated people leadership and ability to build high-trust teams • Proven history partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways • Graduate degree and/or clinical background (RN, MD, DO, NP, PA) preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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