Lead Director – Project Management Chief of Staff

Job not on LinkedIn

🔥 3 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $100k - $231.5k / year

⏰ Full Time

🟠 Senior

👩🏽‍✈️ Chief of Staff

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Serve as a trusted advisor to the VP of Client & Member Experience, providing insight, analysis, and recommendations • Design, implement, and optimize the operating rhythm for the Client & Member Experience team • Lead preparation and follow-ups for leadership meetings, QBRs, MBRs, program reviews, special projects, and executive discussions • Partner with HR on talent strategy, staffing, onboarding, headcount planning, and succession pipelines • Partner with HR and Finance on resource management and financial adherence • Align priorities, resource allocation, and dependencies across Product Management and Technology Operations • Unblock cross-team issues and create predictability across products and programs • Develop executive presentations, strategy documents, communications, and business narratives • Craft messaging for product/program updates, leadership updates, operating model changes, and investment cases • Lead high-impact VP-sponsored initiatives and manage confidential, sensitive initiatives • Maintain an escalation log and risk register, brief the VP, and track closure • Drive clarity, transparency, collaboration, and continuous improvement across the team • Monitor team morale, workload balance, role clarity, and leadership alignment • Triage decisions, align stakeholders, and prepare analysis and recommendations • Represent the VP in key meetings when needed

🎯 Requirements

• 10+ years of experience in technology strategy, product/program leadership and/or technology operations • Experience supporting senior executives or leading cross-functional technology programs • Exceptional written and verbal communication skills with the ability to synthesize complexity • Proven ability to lead through influence in large, matrixed organizations • Strong analytical, problem-solving, and strategic planning skills • Experience with executive-level financials (budget, headcount, capacity models) • Bachelor's degree or equivalent experience required • Experience in healthcare, PBM, insurance, or financial services preferred • MBA or master’s degree preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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