Manager, Account Management – Health Plan

Job not on LinkedIn

🔥 12 minutes ago

🌵 Arizona – Remote

infoinfo

💵 $60.3k - $132.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Serve as a client-facing Health Plan Manager working directly with key client contacts • Own the client relationship and deliver client satisfaction as part of the account services team • Execute timely, accurate, and reliable client interactions through email, calls, video conferences, and in-person meetings • Own hiring, training, and development for Account Managers and Senior Account Managers • Provide guidance and mentorship to direct reports using knowledge of PBM and CVS Health • Drive improvement in team members' skills and career development • Work cross-functionally with internal leaders to drive outstanding client satisfaction • Identify best practices and ensure projects focus on initiatives delivering best-in-class customer value

🎯 Requirements

• Minimum of 5 years of work experience • Bachelor's degree or equivalent experience required • Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and Teams • Advanced understanding of CVS Health, PBM, and Health Plan market segments • Excellent written and verbal communication skills, virtually and in person • Ability to work on multiple projects, prioritize, and resolve complex problems • Ability to work variable hours to support client needs • Ability to recruit, lead, and develop a team of professionals • Ability to develop and lead a high-performing team • Ability to keep sensitive client and CVS Health information confidential • Willingness and ability to travel up to 25%, including flights, overnight stays, local travel, short-notice travel, and other necessary travel • Preferred: 3 or more years of experience in healthcare or account management

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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