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Patient Care Coordinator

Job not on LinkedIn

🔥 3 hours ago

🎸 Tennessee – Remote

infoinfo

đź’µ $17 - $25 / hour

⏱ Part Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 3 hours ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

đź›’ Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

đź“‹ Description

• Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status • Process monthly patient refill requests • Process new patient orders and prescription changes • Update electronic medical records • Ensure documentation is accurate before shipping orders • Triage calls to various departments • Verify patient demographics and insurance information to ensure accurate shipment • Work with the patient admissions department to help bring patients onto services • Initiate the referral process and answer questions from patients and caregivers about admissions status

🎯 Requirements

• Minimum one year experience working in a customer service environment • Experience with data entry • Experience working in Microsoft Office, specifically Excel, Outlook and Word • High School diploma or GED • Home infusion or durable medical equipment (DME) experience preferred • Call center experience preferred • Experience working in a healthcare environment preferred

🏖️ Benefits

• Dental benefits • Vision benefits • Wellness resources • Employee discounts • Access to certain voluntary benefits • Other programs supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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