Patient Care Coordinator

Job not on LinkedIn

🔥 1 hour ago

🎸 Tennessee – Remote

infoinfo

💵 $17 - $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status • Process monthly patient refill requests • Process prescription changes • Triage calls to various departments • Verify patient demographics and insurance information to ensure accurate shipment • Process new patient orders • Update electronic medical records • Work with the patient admissions department to bring patients onto services • Initiate the referral process • Answer questions from patients and caregivers about admissions status • Ensure documentation is accurate before shipping orders

🎯 Requirements

• Minimum one year experience working in a customer service environment • Experience with data entry • Experience working in Microsoft Office, specifically Excel, Outlook and Word • High School diploma or GED • Home infusion or durable medical equipment (DME) experience preferred • Call center experience preferred • Experience working in a healthcare environment preferred • Ability to work Monday–Friday, 10:00am–6:30pm Central Time

🏖️ Benefits

• Full-time benefits package • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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