Patient Care Coordinator

Job not on LinkedIn

🕒 June 11

🏄 California, Minnesota, +1 more states – Remote

🏄 California – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote

💵 $18 - $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the first point of contact for patients, caregivers, and healthcare providers—answering questions, resolving concerns, and providing education. • Guide new patients through the onboarding process with empathy, professionalism, and attention to detail. • Handle a high volume of phone calls, using active listening and de-escalation skills for challenging situations. • Multitask and prioritize effectively—navigating multiple computer screens and systems while capturing all necessary patient information. • Work independently from home, reliably following shift, break, and lunch requirements. • Collaborate with internal teams to support referrals and admissions.

🎯 Requirements

• 2+ years’ experience in healthcare or customer service, including working with insurance benefits • Strong verbal and written communication, empathy, and active listening—especially by phone • Comfort with computers and Microsoft Office; able to multitask and navigate multiple screens • Reliable, organized, and able to work independently from home as scheduled • High school diploma or GED

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package