Patient Care Coordinator

Job not on LinkedIn

🔥 21 hours ago

🌵 Arizona, Louisiana, +3 more states – Remote

🌵 Arizona – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🎸 Mississippi – Remote 🎸 Tennessee – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints • Assess patient needs and document referral requests for coordination of care • Provide information about equipment, supplies, and services to applicable departments to bring patients onto service • Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information • Relay insurance coverage information to referral sources and patients • Discuss forms required for billing with patients • Maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources • Support the Enteral Nutrition Center with initial patient admissions onto company services • Ensure new patients receive excellent care while on company services

🎯 Requirements

• Minimum two years experience in customer service • Minimum two years experience in healthcare • Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word • High School diploma or GED • Insurance terminology • Medical Benefit knowledge • Typing skills 40-50wpm • Call Center experience • Basic math skills • Ability to work alone • Ability to work 40 hours per week • Training will occur virtually • Insurance Coverage • Medical Terminology • Telephone Customer Service • Typing • Multiscreen • Medical Prescriptions • Customer Service Standards • Basic Math • Multitasking • Prescription Interpretation • Customer Service Communication • Prescription Processing

🏖️ Benefits

• Full-time, permanent, work from home benefited position • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility