Senior Manager, Business Controls and Governance

Job not on LinkedIn

🔥 3 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $67.9k - $199.1k / year

⏰ Full Time

🟠 Senior

🎲 Risk

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Partner with business leaders and control owners to strengthen governance, risk management, and internal control processes • Establish and mature governance frameworks, operating routines, decision rights, escalation paths, and accountability mechanisms • Lead oversight of SOX and SOC 1 compliance activities, including control governance, monitoring, documentation, certification, and audit support • Facilitate risk assessments and identify emerging operational, regulatory, and compliance risks • Synthesize control findings, audit observations, and operational risk indicators to identify systemic themes and opportunities • Coordinate control walkthroughs, testing support, and audit activities with Internal Audit, external auditors, and business stakeholders • Drive remediation plans for control deficiencies and audit findings • Lead quarterly control owner certification and broader governance processes • Establish standards for and oversee control documentation, including narratives, risk and control matrices, RACI documentation, and evidence repositories • Evaluate control design and operating effectiveness and help strengthen controls • Improve control effectiveness while reducing administrative burden and clarifying ownership • Evaluate business processes and recommend process standardization, automation, and enhanced controls • Assess control implications of business process, system, and organizational changes • Advise senior leaders on control strategy, governance priorities, risk tradeoffs, and remediation approaches • Develop executive-level communications, status reports, dashboards, scorecards, and presentations • Provide guidance and training on internal controls, audit readiness, evidence retention, certification expectations, and compliance • Serve as a trusted advisor to Service Operations and supporting functions • Influence cross-functional partners to resolve issues, align priorities, and make risk-based decisions

🎯 Requirements

• 7+ years of experience in governance, compliance, risk management, internal controls, audit, operational excellence, or related disciplines • Experience working with business process owners, operational leaders, and control environments • Strong understanding of risk management principles and internal control frameworks • Direct experience supporting or leading SOX and/or SOC 1 control activities, including walkthroughs, documentation, testing support, certification processes, deficiency remediation, and audit coordination • Strong understanding of internal control concepts, including control design, operating effectiveness, evidence standards, segregation of duties, and remediation of control deficiencies • Demonstrated ability to manage complex cross-functional initiatives and influence stakeholders at multiple levels • Strong written and verbal communication skills, including executive-facing presentations and reporting • Excellent analytical, organizational, and problem-solving skills • Ability to translate technical compliance requirements into practical business solutions • Ability to operate independently, exercise sound judgment, and prioritize effectively in a complex, highly matrixed environment • Demonstrated ability to assess complex operating environments, identify systemic governance or control opportunities, and develop practical, sustainable solutions • Bachelor’s degree in Business, Finance, Accounting, Healthcare Administration, Information Systems, or related discipline (preferred) • CPA, CIA, CISA, or other relevant certifications (preferred) • Experience in healthcare, insurance, financial services, or other highly regulated industries (preferred) • Knowledge of claims operations, provider data, contracting, records retention, privacy, or operational controls (preferred) • Experience with governance, risk, and compliance (GRC) platforms and workflow tools (preferred) • Experience supporting remediation of audit findings and control deficiencies (preferred) • Experience facilitating control owner governance and certification programs (preferred) • Experience assessing the control impact of process, technology, or organizational change (preferred) • Experience in management consulting, risk advisory, internal audit, or similar professional services environments (preferred)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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