Care Management Associate

Job not on LinkedIn

🔥 6 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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• Just posted.
• Jobs at this company usually fill in 21 days.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct outbound member outreach and engagement activities • Support scheduling of assessments and care management appointments • Process referrals and assist with care management enrollment activities • Administer questionnaires and health risk assessments as directed • Provide appointment reminders and post-appointment follow-up • Document activities and enter data into care management systems • Respond to phone queue inquiries and route issues appropriately • Support care managers with administrative and non-clinical coordination activities • Assist with authorization-related tasks and other operational workflows • Collaborate with Case Managers, Clinical Case Managers, providers, members, and caregivers to support timely and effective care management services

🎯 Requirements

• Strong communication, customer service, and organizational skills • Strong verbal and written communication skills • Ability to work effectively in a fast-paced care management environment • Proficiency with Microsoft Office applications and data entry systems • Ability to manage multiple tasks and work in a fast-paced environment • High School Diploma or GED required • Experience in customer service, healthcare, care management, Medicaid, or administrative support preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay range, if eligible

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