Care Management Associate

Job not on LinkedIn

🕒 September 2

🤠 Texas – Remote

🤠 Texas – Remote

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Review and triage provider requests and member cases • Maintain accurate documentation • Communicate with healthcare providers, members, and internal teams to support quality care outcomes • Research and resolve case-related issues while ensuring compliance with regulatory and company standards • Provide administrative and customer support for operations • Support care management and healthcare coordination programs • Work alongside nurses, medical directors, providers, and care teams to ensure members receive timely, appropriate, and cost-effective healthcare services

🎯 Requirements

• Knowledge of basic medical terminology and healthcare concepts • Strong customer service and communication skills, including telephone support • Call Center experience is required • Excellent organizational and problem-solving abilities • Proficiency with Microsoft Office applications, including Word and Excel • Ability to work effectively in a collaborative, multidisciplinary environment • High School Diploma or equivalent required • Experience in healthcare, care coordination, case management support, or a related field preferred • Ability to work Monday–Friday, 10:30 am to 7:00 pm Eastern Time Zone

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • No weekends or holidays (based on business needs)