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Care Management Associate

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

infoinfo

đź’µ $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

đź›’ Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

đź“‹ Description

• Evaluate patients using targeted intervention business rules and processes to identify needed medical services • Make appropriate referrals to medical services staff and coordinate services according to the benefit plan • Communicate health care service delivery based on nurse or medical director outcomes/reviews • Perform non-medical research for establishing, maintaining, and closing open cases • Answer provider and member telephone calls, take accurate messages, and support electronic transmission review and referrals • Use internal tools to determine required review steps based on clinical requirements and plan guidelines • Maintain accurate and complete documentation meeting risk management, regulatory, and accreditation requirements • Communicate internally and externally with health care providers and team members to enhance medical management services • Obtain discharge dates and make referrals to the clinical team for follow-up • Work independently using judgment and critical thinking while following department guidelines and procedures • Meet quality and quantity performance standards in a rapidly changing environment

🎯 Requirements

• Relevant work experience • Adept at problem solving and decision making skills • Telephonic experience (preferred) • Member outreach experience (preferred) • High school diploma • Ability to work 40 hours per week • Must meet applicable federal, state and local employment requirements

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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