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Care Management Associate

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

infoinfo

💵 $18 - $38 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Review and triage care management referrals and tasks • Coordinate healthcare services and support implementation of care plans • Identify members who may benefit from case management, disease management, or specialty programs • Monitor admissions, discharges, and ongoing cases to ensure appropriate care coordination • Communicate with healthcare providers, members, and internal teams to support positive outcomes • Maintain accurate documentation and member records in multiple systems • Research and resolve case-related and healthcare service issues • Support quality, compliance, and regulatory standards while protecting member confidentiality

🎯 Requirements

• Strong customer service and communication skills, especially over the phone • Knowledge of basic medical terminology and healthcare concepts • Excellent organizational skills with the ability to manage multiple priorities • Proficiency with Microsoft Outlook, Teams, Excel, and Word • Ability to work collaboratively in a fast-paced, multidisciplinary environment • High school diploma or equivalent • Experience in healthcare, care coordination, case management support, insurance, or a related field is preferred • Call center experience preferred • Ability to work Monday–Friday, 11:30 am to 8:00 pm Eastern

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

Apply Now

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