Client Experience Manager

Job not on LinkedIn

🔥 0 minutes ago

🦬 Montana, North Carolina, +3 more states – Remote

🦬 Montana – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote

💵 $47k - $122.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Examine sales, account management, and business retention metrics for products and services • Support profitable growth and other business objectives • Control strategic business plans for accounts and customer relationships • Focus on revenue growth, member retention, and achievement of financial objectives • Perform and support plan changes • Facilitate ID cards • Complete scheduled and ad-hoc reporting • Conduct inbound phone calls • Complete assigned invoices • Perform assigned group terminations • Complete documentation requests • Serve as a presence throughout the implementation process • Facilitate and participate in external-facing meetings • Perform member overrides as needed • Oversee prior authorization and accessibility processes • Oversee resolution of claims issues • Perform manual eligibility adds and terminations • Service warranties as assigned

🎯 Requirements

• 5+ years of experience in a pharmacy, PBM, or insurance setting • Travel up to 25% of time within the continental United States • High school diploma or GED • Certified Pharmacy Technician preferred • Basic awareness of problem solving and decision-making skills preferred • Previous experience with Salesforce preferred • Bachelor’s degree preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program