CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
Client Experience Manager
Job not on LinkedIn
🔥 5 hours ago
🦬 Montana, North Carolina, +3 more states – Remote
💵 $47k - $122.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤝 Client Partner
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CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
📋 Description
• Perform and support plan changes • Perform ID card facilitation • Complete any necessary reporting (scheduled, ad-hoc) • Conduct inbound phone calls • Complete any assigned invoices • Perform any assigned group terminations • Complete documentation requests • Serve as a presence throughout the implementation process • Facilitate and participate in external-facing meetings • Perform overrides as needed • Oversee prior authorization and accessibility processes • Oversee resolution of claims issues • Perform manual eligibility adds and terminations • Service warranties as assigned
🎯 Requirements
• 5+ years of experience in a pharmacy, PBM, or insurance setting • Certified Pharmacy Technician • Basic awareness of problem solving and decision-making skills • Previous experience with Salesforce • Bachelor’s degree • High school diploma or GED
🏖️ Benefits
• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs
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