CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
Customer Service Representative
Job not on LinkedIn
🕒 3 days ago
🌵 Arizona, Colorado, +8 more states – Remote
💵 $18 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
📋 Description
• Actively listen and be an advocate for customers, understand their needs and provide guidance and support • Resolve customer inquiries and issues efficiently while documenting all interactions • Educate customers about available resources and assist them in navigating their options • Anticipate customer needs and provide proactive solutions to enhance satisfaction • Collaborate with team members and other departments to address service issues and improve outcomes • Document all customer correspondence and maintain confidential records of patient information • Follow policies, procedures, and the CVS/Aetna Code of Conduct
🎯 Requirements
• 6+ months of customer service experience • Basic computer skills • Must live in Arizona, Colorado, Montana, New Mexico, Utah, Wyoming, Idaho, Oregon, Washington, or Nevada
🏖️ Benefits
• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • ongoing coaching and mentoring support
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