Digital Operations Associate, Care Management

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +42 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support daily Medical Management mail operations • Process, label, route, and distribute correspondence using Digital Corporate Mailroom, ProFax, and established workflows • Support accurate and efficient document handling • Collaborate with internal teams to address mail-related needs • Promote and support quality administration of care coordination • Work closely with Care Management for documentation handling and editing • Perform other duties as assigned

🎯 Requirements

• 1+ year of experience in a healthcare setting, including handling sensitive documentation • 1+ year of experience with basic medical terminology and concepts used in care management • Willingness to work Monday-Friday from 8am-5pm Arizona Time • Basic computer proficiency • Ability to learn and navigate multiple systems and digital workflows, including Microsoft Excel and Microsoft Word • High school diploma or GED • Preferred: previous health plan, administrative, document processing, and/or mail operations experience • Preferred: experience with electronic document-management or digital mail systems • Preferred: experience with members and/or customer service • Preferred: experience using Digital Corporate Mailroom or ProFax • Preferred: strong attention to detail and ability to accurately process, organize, and route documents • Preferred: ability to manage multiple priorities and complete time-sensitive work in a fast-paced environment • Preferred: strong organizational and time management skills • Preferred: effective written and verbal communication skills • Preferred: ability to work independently while collaborating effectively with team members and internal business partners • Preferred: ability to follow established procedures while identifying and escalating issues when appropriate • Preferred: commitment to maintaining confidentiality and appropriately handling sensitive member information • Preferred: flexibility to support standard Care Management Associate responsibilities based on business needs

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility