Director Product Management – AI, ML Platform

Job not on LinkedIn

🕒 October 1

🏈 Alabama, Arizona, +43 more states – Remote

infoinfo

💵 $100k - $231.5k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead creation, launch, and maintenance of an AI-powered clinical data insights platform for Aetna Clinicians • Develop understanding of clinical and application-team needs through discovery, product data, and quantitative/qualitative analysis • Determine what should be built once and reused versus left application-specific • Structure ambiguous problems, form and test hypotheses, and prioritize platform investments • Define product strategy and own the platform roadmap • Translate recurring application and activation team needs into reusable, scalable platform capabilities • Own the multi-year roadmap and investment priorities • Make evidence-based trade-offs across clinical value, team productivity, technical feasibility, reliability, and business outcomes • Lead the platform from concept through delivery with Data Science and Engineering • Make technical and product trade-offs among building, integrating, and using vendors • Partner with application teams to launch and scale platform capabilities • Accelerate adoption and identify barriers to reuse • Define platform health and success metrics, including coverage, accuracy, reliability, and adoption • Use data and experimentation to inform roadmap and investment decisions • Influence senior stakeholders and align Data Science, Engineering, and cross-functional partners around platform strategy and priorities • Serve as a hands-on individual contributor, with potential to build and lead the platform team over time

🎯 Requirements

• 8+ years of product management experience building enterprise software, platforms, or AI/ML and Generative AI products • Experience taking complex technical products from concept through launch, adoption, and iteration • 8+ years demonstrating exceptional analytical and product judgment • Ability to structure ambiguous problems and translate quantitative and qualitative evidence into strategy and measurable outcomes • 6+ years’ experience working with AI/ML and Generative AI products and application architectures • Technical fluency to partner deeply with Data Science and Engineering • 5+ years of experience influencing senior stakeholders and driving decisions across complex, cross-functional, matrixed organizations • 5+ years of experience demonstrating executive communication and storytelling skills • Ability to translate between technical, clinical, and business audiences • Bachelor's degree required, preferably in a quantitative, analytical, or engineering field • Preferred: domain expertise in healthcare or health insurance, including familiarity with unstructured clinical documentation • Preferred: experience building platform products and reusable services for multiple downstream applications • Preferred: experience with healthcare data interoperability standards and multi-channel data intake, such as fax/EDI and EMR feeds • Preferred: experience evaluating emerging AI/ML technologies and external vendor solutions • Preferred: experience defining and measuring platform adoption and business outcomes

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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