Executive Director, Learning Strategy, Design & Learner Experience

Job not on LinkedIn

🔥 22 minutes ago

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship 22 minutes ago

Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Define and execute the enterprise learning strategy and multi-year roadmap • Establish enterprise standards and governance for learning design, curriculum architecture, content, accessibility, learner experience, and measurement • Translate business and workforce capability needs into scalable learning strategies and solutions • Advise senior leaders on learning, skills, AI, and workforce capability trends • Lead the Learning Design Center of Excellence and end-to-end design and development of enterprise learning experiences • Drive consistency, quality, reuse, modularity, and scalability across enterprise curricula and content • Lead the strategy and learner experience for Classroom of the Future in partnership with DDAT • Oversee learning demand, prioritization, capacity, and delivery • Partner with DDAT/HR Technology on learning technology capabilities, roadmaps, governance, selection, and optimization • Drive adoption and continuous improvement of digital learning experiences • Lead adoption of approved AI, automation, and emerging technologies • Establish modern design and development practices and a culture of experimentation and data-driven improvement • Evaluate emerging learning capabilities and partners and scale valuable solutions • Establish measurement frameworks and KPIs for learning effectiveness, learner experience, capability development, technology adoption, operational performance, and business impact • Provide executive-level insights on enterprise learning investments • Build partnerships across business, HR, Talent, DDAT/HR Technology, Information Security, Procurement, and external partners • Lead and develop a multidisciplinary team across learning design, digital learning, content, technology, and learner experience • Manage resources, vendors, budgets, and investments

🎯 Requirements

• 10+ years of progressive experience in learning and development, talent/capability development, learning design, or learning technology, including significant enterprise leadership experience • Experience developing and executing enterprise learning strategies, operating models, and large-scale transformations • Experience leading learning design, curriculum, content development, learner experience, or Learning Design Center of Excellence functions • Experience partnering with technology/product organizations to shape enterprise learning platforms and digital experiences • Experience applying AI, automation, analytics, and emerging technology to learning and development (preferred) • Experience leading multidisciplinary teams and managing enterprise learning demand, resources, vendors, and delivery • Proven ability to influence senior executives and lead effectively across complex, cross-functional organizations • Bachelor's degree (required) • Master's degree in Learning, Organizational Development, Human Resources, Education, Instructional Design, Business, Technology, or related field (preferred) • Travel 1 week/month to and/or based on the needs of the business

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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