Hardware Asset Lifecycle Management Specialist

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

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💵 $83.4k - $222.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the enterprise SME for Hardware Asset Management, ensuring data integrity, governance, and lifecycle compliance across hardware asset repositories, CMDB, and ServiceNow HAM platforms • Manage and optimize the end-to-end hardware asset lifecycle, including inventory accuracy, asset reconciliation, audit readiness, process improvement, and policy adherence • Lead configuration, administration, and enhancement of ServiceNow HAM Pro capabilities, including integrations with CMDB, Discovery, and related enterprise systems • Partner with Procurement, Finance, Governance, Security, and IT stakeholders to improve asset visibility, hardware tracking, inventory controls, vendor alignment, and lifecycle governance • Develop training, documentation, reporting, user stories, process maps, and analytics that drive adoption of HAM best practices, continuous improvement, and AI-enabled operational efficiencies • Provide mentoring, stakeholder training, vendor coordination, and leadership in advancing hardware asset management maturity across the enterprise

🎯 Requirements

• 5+ years of experience supporting enterprise Hardware Asset Management programs, including lifecycle planning, inventory governance, controls, and operational oversight • 3+ years managing audit readiness activities, regulatory requirements, and complex reconciliation or inventory exception resolution • 2+ years establishing and maintaining data quality standards, normalization practices, and trusted asset records • 2+ years working with ServiceNow ITAM capabilities, including HAM Pro, Discovery, and CMDB integrations • 2+ years supporting governance frameworks, control processes, and accuracy standards across CMDB platforms and enterprise hardware inventories • Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience) • Preferred: ServiceNow Certified Implementation Specialist (CIS-HAM), ITIL v4 Foundation, or equivalent Asset Management certifications • Preferred experience with SAP Ariba, Oracle, Coupa, depreciation, fixed assets, and asset reconciliation • Preferred strong analytical and reporting skills using Excel, Power BI, Tableau, or similar platforms • Preferred experience leading ServiceNow HAM enhancements, governance initiatives, data normalization programs, and CMDB data quality improvements • Preferred experience leveraging AI/ML capabilities • Preferred experience managing hardware vendors and lifecycle service providers • Preferred process mapping, technical documentation, requirements gathering, and project delivery experience, including PMP, Scrum Master, or related methodologies

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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