Service Specialist, H2

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $27 - $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Plug Power

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

Plug Power is a turnkey provider of clean, reliable solutions for hydrogen fuel cell-based applications. The company focuses on creating an end-to-end green hydrogen ecosystem, encompassing production, storage, delivery, and energy generation. Its mission is to assist customers in meeting their business goals while contributing to the decarbonization of the economy.

📋 Description

• Perform detailed surveys of hydrogen infrastructure at customer sites • Maintain and service H2 systems at customer sites • Perform remote diagnostics, troubleshooting, and evaluations to direct customer service support personnel • Perform specialized service procedures including liquid tank repairs and vacuum jacket line repairs • Interpret wiring and piping diagrams • Provide emergency support service to customers as required on their H2 systems • Train and supervise personnel on troubleshooting, maintenance, and service of hydrogen infrastructure • Provide customer training on H2 systems • Troubleshoot and maintain high-pressure hydrogen storage, delivery, and fueling systems • Perform special assignments including laboratory testing, field readiness demonstration testing, and marketing trade show support • Maintain ongoing communication with customer personnel regarding aftermarket support of hydrogen infrastructure • Provide regular feedback to company management regarding field maintenance issues • Complete administrative duties and documentation including expense reports, mileage logs, site, and system documentation • Exhibit and enforce safety procedures in the field and at customer sites • Represent Plug Power professionally in all interactions • Perform all other duties as assigned

🎯 Requirements

• Associates degree or vocational degree in engineering, electronics, pressurized systems or other applicable field of study • Will consider high school diploma and 3+ years of experience in lieu of above degree requirement • Ability to travel as needed to carry out duties of the position – up to 100% • Electrical and mechanical troubleshooting and repair skills • Leadership experience, specifically in training and developing technical skills for employees • Uncompromising dedication to customer service excellence • Demonstrated analytical abilities with strong attention to detail • Superior communication skills • Proficient with Microsoft Office software • Ability to manage complex projects and multi-task effectively • Ability to role model high standards of professionalism • Excellent follow-through • Must be driven and self-motivated • Must possess the highest ethical standards and a commitment to work quality

🏖️ Benefits

• Health, Dental & Vision Insurance eligibility starting from the first day of hire • 401(k) with 5% company match • Bonus eligibility • Paid time off including vacation, personal and sick time • Paid Holidays • Wellness Reimbursement Program • Potential to apply for Tuition Reimbursement • Fertility and Family Building Benefit • Employee Referral program • Employee Assistance Program