Inside Sales Representative

Job not on LinkedIn

🔥 16 minutes ago

🥔 Idaho, Tennessee, +1 more states – Remote

🥔 Idaho – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $15 - $24 / hour

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Acquire new members through inbound and outbound calls • Assess customer needs for products and services using probing questions and listening skills • Service existing members and handle inquiries about product utilization and benefits • Cross-sell ancillary and other applicable products to existing members • Retain existing members • Maintain knowledge of CMS and state regulations • Multitask and use a computer while interacting with prospects and members by phone • Capture relevant information in the Customer Relationship Management system • Meet acquisition sales goals, conversion rates, and cross-sell rates • Contact prospective members within performance-plan time limits • Achieve member retention targets and high member satisfaction • Maintain expert understanding of company products, services, and processes

🎯 Requirements

• 4-year college degree or 1 to 2 years’ experience selling multiple Medicare products, such as Medicare Advantage or Medicare Supplement • Life & Health insurance license must be obtained within 2 attempts and/or 60 days from employment start date • Active computer use for daily job activities • Ability to multitask while talking on the phone • Excellent communication and listening skills • Positive attitude and ability to control emotions when dealing with unhappy customers • Adaptability to a high-pressure, achievement-oriented environment • Ability to build, manage, and grow a book of business • High computer proficiency, including Microsoft Office • Ability to perform basic mathematical operations without a calculator • Ability to pass annual AHIP Continuing Education, Product Certification, Security and Compliance, Client/Carrier Certifications, and required CMS certifications

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Comprehensive benefits package for eligible full-time colleagues