Lead Director Digital Product – Chronic Condition Management

Job not on LinkedIn

🔥 5 minutes ago

🏈 Alabama, Arizona, +43 more states – Remote

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💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead technology product strategy and end-to-end execution for chronic condition programs, including Compass Rose programs • Coordinate with Clinical Documentation, Clinic Operations, Quality & Stars, and Digital business technology domains • Partner with clinical and business operational leaders to shape end-to-end technology pathways for safe, high-quality outpatient care • Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers • Translate clinical vision into scalable technology roadmaps focused on patient outcomes, safety, patient and care-team experience, and lowering total cost of care • Partner with healthcare delivery leadership on efficient, safe care models and reduced administrative burden • Serve as a strategic thought partner for CVS HCD business stakeholders defining care model strategy • Drive cross-functional technology solutions and end-to-end product execution • Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance • Transform clinical ideas into problem statements, product specifications, and Epic/technology architectures • Own end-to-end technology design, technical requirements, technology build, product roadmap, and backlogs • Integrate external data sources, including claims data, remote monitoring, and health plan feeds, with internal Epic workflows • Manage the technology lifecycle from problem discovery through solutioning, build, deployment, and measurable outcome realization • Establish feedback loops and iterative improvement cycles • Scale solutions across Value-Based Care and Fee-For-Service delivery environments • Lead, mentor, and build high-performing product and cross-functional technology teams • Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement

🎯 Requirements

• Bachelor’s degree required • Graduate degree and/or clinical background preferred (RN, MD, DO, NP, PA) • 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic • Expertise with value-based care models, retail health, and Epic as a core care delivery platform • Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members • Hands-on experience with Epic EHR workflows and module configurations • Experience translating operational requirements into Epic build • Understanding of how external health data enriches EHR clinical workflows • Deep familiarity with clinical operations, Quality Improvement methodologies, Value-Based Care constructs, Fee-For-Service operational dynamics, and medical cost initiative care pathways • Track record of leading cross-functional teams to deliver high-scale technology-backed clinical interventions • Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements • Demonstrated ability to lead and build high-trust teams • Proven history of partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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