Lead Director, Digital Product

Job not on LinkedIn

🔥 13 hours ago

🍂 Massachusetts – Remote

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💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Establish the multi-year digital product vision and roadmap with Commercial Product • Define new capabilities and investment needs • Deliver market-leading capabilities that enhance product value, accelerate customer adoption, and drive business growth • Identify emerging opportunities and champion transformative ideas • Deliver incremental enhancements with measurable business and customer impact • Monitor market trends, competitive offerings, and industry innovations • Inform product strategy, positioning, investment decisions, and roadmap priorities • Lead the piloting, scaling, and commercialization of new capabilities • Translate strategic concepts into customer solutions and business outcomes • Identify, assess, and manage risks and develop mitigation strategies • Escalate issues and ensure timely resolution • Communicate insights, context, and recommendations to senior leadership • Establish and monitor product performance, adoption, and financial KPIs • Use data-driven insights to optimize performance and inform product strategy • Collaborate with Commercial Product, Analytics & Behavior Change, Customer Success, Marketing, Sales, Finance, and other stakeholders

🎯 Requirements

• Deep expertise in digital product strategy and delivery within the healthcare industry • Experience leveraging AI and emerging technologies to develop and scale digital products within Agile and/or SAFe environments • Strong business acumen with a proven track record of driving revenue growth, delivering medical cost savings, and creating new business opportunities • Demonstrated success leading complex, cross-functional initiatives in highly matrixed organizations • Ability to use data-driven decision-making, market analysis, customer research, and business/operational/technical feasibility assessments • Experience partnering with National Accounts, validating new concepts, gathering feedback, and navigating complex issues • Exceptional risk identification, management, and communication skills • Strong strategic thinking and ability to turn data and insights into measurable business results • Outstanding communication, executive presence, and stakeholder management capabilities • Strong problem-solving, judgment, and decision-making skills • Ability to manage multiple priorities, operate independently, and deliver results in a fast-paced environment • Resilience and adaptability amid ambiguity, change, and evolving business needs • Highly organized and detail-oriented, with strong execution and follow-through • Growth mindset and ability to develop self and others • Minimum 10 years professional experience in product management, product strategy, and/or digital strategy • 7+ years in a digital environment, leading cross-functional teams within a matrixed environment • 7+ years presenting and influencing stakeholders in executive settings • 5+ years leading the design and launch of complex new products and/or processes • Able to travel up to 10% annually • Bachelor's degree required • Master’s degree preferred or related experience

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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