Lead Director, Platform Management

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +15 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $100k - $231.5k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Define and evolve the strategic vision, product roadmap, and capability strategy for Caremark's Prior Authorization platforms • Translate long-term business objectives into actionable quarterly roadmaps with business outcomes and success measures • Establish and govern intake, prioritization, and portfolio management frameworks • Lead platform modernization focused on modular architecture, digital-first experiences, AI-enabled automation, interoperability, and EHR connectivity • Advance integrated Prior Authorization capabilities and operating models for self-service and operational teams • Establish and lead a UAT Center of Excellence for workflow testing, release readiness, quality governance, and user confidence • Drive large-scale transformation programs through implementation, value realization, and adoption • Define and manage executive-level OKRs, KPIs, and business outcome metrics • Partner with business, operations, technology, compliance, regulatory, and client organizations • Lead, coach, and develop Product Owners, Product Managers, Process Leaders, and Testing Professionals

🎯 Requirements

• 10+ years of progressive experience in Product Management, Platform Management, Business Transformation, Program Delivery, Strategic Consulting, Technology Leadership, or related disciplines • 5+ years of experience leading large-scale platform modernization, business transformation, digital transformation, or enterprise change initiatives • 5+ years of experience in product management, platform management, roadmap development, strategic planning, or business capability management • 5+ years of experience leading, developing, and managing teams, including people leaders and individual contributors • Ability to convert complex and ambiguous business challenges into a clear vision, measurable strategy, actionable roadmap, and executable delivery plan • Experience establishing product governance, portfolio management, intake prioritization frameworks, and value realization practices • Experience managing executive-level OKRs, KPIs, business outcome measures, and performance management frameworks • 3+ years of experience developing AI strategies and leading implementation of AI-enabled capabilities • Exceptional communication, executive presentation, facilitation, negotiation, and influencing skills • Preferred: Prior Authorization, Utilization Management, PBM, Health Plan, Clinical Operations, or Healthcare Technology experience • Preferred: Familiarity with EHR vendors, NCPDP script standards, electronic Prior Authorization, healthcare interoperability standards, APIs, and workflow automation technologies • Preferred: Familiarity with CRM products such as Salesforce, PEGA, or home-grown systems • Preferred: Hands-on experience with product management, agile delivery, and portfolio management tools including Jira, Confluence, Miro, Azure DevOps, Smartsheet, Microsoft Project, or Planview • Bachelor's degree preferred, specialized training, or relevant professional qualification • AI and Product Management certifications preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being