Lead Director, Software Product Management

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead software product management for CVS Health’s Security Automation portfolio within Enterprise Information Security • Partner with the Lead Director, Security Automation to run an engineering and product portfolio pairing • Apply commercial-grade product management to internally built security products • Conduct continuous discovery with security operations analysts, GRC and audit teams, identity and infrastructure engineers, application teams, and enterprise colleagues • Translate workflow pain into prioritized roadmaps and define product outcomes • Own internal go-to-market, enablement, documentation, onboarding, adoption measurement, feedback channels, and product lifecycle decisions • Lead, coach, hire, level, and develop a team of product managers • Set standards for discovery, problem framing, requirements quality, and outcome measurement • Own portfolio strategy, vision, multi-year roadmap, product discovery, adoption, requirements, and engineering delivery partnership • Define and instrument adoption, usage, effort reduction, cycle-time reduction, support deflection, and risk-reduction measures • Partner on build-versus-buy and commercial evaluations, including market, vendor, licensing, and total-cost-of-ownership analysis • Communicate roadmap, tradeoffs, progress, and outcomes to stakeholders, senior leadership, and executive sponsors • Own business cases, benefit quantification, ROI, payback analysis, and financial framing for investments • Establish and mature product management practices, prioritization mechanisms, discovery standards, roadmap communication, documentation standards, and supporting tools

🎯 Requirements

• 12+ years of experience in technology roles, including 8+ years in software product management • 4+ years leading product managers, including hiring, coaching, performance management, and career development • Commercial software or SaaS product management experience strongly preferred; equivalent product rigor from internal-platform or enterprise-IT-only backgrounds • Experience owning product strategy and multi-year software product or portfolio roadmaps • Strong product discovery practice, including user research, workflow analysis, opportunity sizing, assumption testing, and evidence-based decision making • Ability to define, instrument, and report outcome measures including adoption, active usage, effort and cycle-time reduction, support deflection, and retention • Track record of driving software product adoption, including quantified examples and responding to stalled adoption • Prioritization judgment under constraint, including stakeholder management when declining requests • Experience owning requirements definition and delivery partnership with engineering • Technical fluency with APIs, data models, software delivery practices, architecture, integration, and feasibility discussions; coding ability not required • Experience with build-versus-buy analysis, vendor and market assessment, and total-cost-of-ownership reasoning • Ability to influence peers, senior stakeholders, and executives without direct authority • Financial acumen including business cases, benefit quantification, ROI, payback analysis, budget, and license cost management • Strong written and verbal communication across engineer-to-executive audiences • Experience with agile delivery models and modern product and delivery tooling such as Jira, product analytics, roadmap, and discovery tools • Bachelor's Degree in a technical or business field, or equivalent work experience • Preferred: developer-facing, platform, or internal-facing software product experience • Preferred: security, risk, compliance, or IT operations product domain experience • Preferred: workflow automation, integration, or data platform product experience • Preferred: AI-enabled or agentic product management experience • Preferred: product-led adoption motions • Preferred: formal dual-leadership partnership with an engineering leader • Preferred: portfolio management across custom-built, commercial, and platform-based products • Preferred: product sunsetting or consolidation experience • Preferred: highly regulated industry experience, ideally healthcare • Preferred: product management practice establishment or maturation experience • Preferred: advanced degree or MBA and recognized product management or agile credentials

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being