Manager, Change Management

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🔥 1 minute ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Deliver transformation through phased, interdependent releases. • Own and execute end-to-end change plans for assigned workstreams, from discovery through post–go-live reinforcement. • Develop role-based change communications, including announcements, release updates, FAQs, and leadership messages. • Identify impacted stakeholders and manage alignment across parallel initiatives. • Participate in readiness checkpoints, release reviews, and retrospectives.

🎯 Requirements

• 5+ years of hands-on change management experience supporting complex, multi-workstream initiatives. • Strong practitioner knowledge of change frameworks (e.g., ADKAR) with application in delivery. • Proven experience developing communications, training, Quick Reference Guides (QRGs), FAQs, and leadership enablement tools. • Experience supporting multiple releases or go-lives with overlapping timelines.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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