Manager – Scrum Master

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Carry out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. • Ensure the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning. • Counsel scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement. • Interpret the agile metrics and reporting framework in order to track and report key information and monitor team progress. • Design and develop industry-leading process evaluation tools to assess the application of scrum principles in team processes. • Develop actionable insights from analytics and reports on team productivity, velocity, and quality. • Develop the stakeholder communication strategy to gather and incorporate feedback into process improvements. • Handle various responsibilities to facilitate the scrum process and support the scrum team. • Implement sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools. • Instruct team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset. • Interface with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

🎯 Requirements

• 7-10+ years of work experience • Adept at problem solving and decision making skills • Adept at collaboration and teamwork • Adept at growth mindset (agility and developing yourself and others) skills • Adept at execution and delivery (planning, delivering, and supporting) skills • Adept at business intelligence • Certified ScrumMaster (CSM) preferred • Bachelor's degree preferred/specialized training/relevant professional qualification

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

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