
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 0 minutes ago
⚔️ Virginia, West Virginia – Remote
💵 $18 - $31 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
👻 Ghost score 0%
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Conduct initial review and triage of assigned claims and authorization requests • Verify member eligibility and benefits coverage • Identify and redirect misrouted claims or requests to the appropriate department • Prepare and process authorizations for clinical review by medical staff • Prioritize workload to meet regulatory requirements and turnaround time standards • Collaborate with internal and external stakeholders to support medical management activities • Perform non-clinical research and administrative support functions • Maintain accurate, complete, and timely documentation in accordance with company, regulatory, and accreditation standards • Protect the confidentiality of member information and comply with privacy and security policies • Investigate and assist in resolving claims payment issues • Support continuous improvement of service quality and member experience • Serve as a liaison between internal teams, healthcare providers, and external stakeholders to support medical management services and positive member outcomes
• Excellent organizational, time management, and prioritization abilities • Basic knowledge of medical terminology and healthcare concepts • Proficiency with Microsoft Office applications, including Excel and Word • Ability to navigate multiple internal and external computer systems efficiently • Understanding of benefits administration and management • Understanding of claims processing and payment management • Understanding of claims policies and procedures • Understanding of general business operations • Understanding of clinical and medical management concepts • Critical thinking and sound decision-making skills • 2 to 4 years of experience in a medical assistant role, medical office administration, healthcare claims processing, utilization management, or authorization support preferred • Experience using CEC, HRP, Rumba, or MedCompass preferred • High School Diploma or GED required • Ability to protect confidential member information and comply with privacy and security policies
• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility
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