CVS Health
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
Medicare Customer Service Representative
Job not on LinkedIn
🕒 September 24
🌵 Arizona – Remote
💵 $18 - $35 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 34%
Where this job comes from
Posted on CVS Health's careers page, not through a job board
First seen by Remote Rocketship September 24
CVS Health
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
📋 Description
• Make outbound calls to prospective members, specifically offering the Medicare plan • Make outbound calls for retention efforts • Provide support to sales representatives as needed • Respond to incoming customer service inquiries as needed • Work alternate hours, such as overtime or weekends, depending on business needs
🎯 Requirements
• Must reside in Maricopa County, AZ • 1+ year of experience in a call center environment • Demonstrated telephone and problem resolution skills • 1+ year of experience with Medicaid and/or Medicare • Demonstrated proficiency in basic computer software, primarily Microsoft Office • Bilingual (English/Spanish) preferred • Previous experience working with Quick Base preferred • High school diploma or GED
🏖️ Benefits
• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility
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