Prior Authorization Representative

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $17 - $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base • Determine whether complex requests should be transferred to a pharmacist for assistance • Maintain complete, timely, and accurate documentation of approvals and denials • Document conversations and outcomes across multiple software systems

🎯 Requirements

• 1 year experience in customer service or call center environment • Must be able to work from home • High-speed internet • Proficiency pronouncing drug names and diagnoses • Ability to recognize medical terminology • Ability to navigate multiple software systems • Keyboarding skills • Schedule flexibility, including rotations through nights, weekends, and holidays • High School Diploma or equivalent GED

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program (eligible in addition to base pay)

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