Senior Appeals Examiner

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🔥 4 minutes ago

🏈 Alabama, Arizona, +43 more states – Remote

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💵 $18 - $42 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Manage complaint and appeal scenarios to resolution for all products • Review and analyze complex appeals • Facilitate interpretation of policy and coverage guidelines • Coordinate reviews as needed • Draft resolution letters • Ensure timely handling of assigned cases • Identify trends and emerging issues • Report and recommend solutions • Coach and mentor other analysts • Assist with external reviews as needed • Coordinate responses from multiple business units when required

🎯 Requirements

• 1+ years of experience with healthcare, specifically in appeals, claims, and/or compliance, as well as benefit interpretation • 1+ years of experience with plan documents, claims research, and/or letter writing, including documentation and interpretation of health insurance plans • Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) • High School Diploma or equivalent GED • Preferred: 3+ years of experience with claims and/or health insurance • Preferred: Strong familiarity with medical terminology, self-funding, and/or ERISA requirements

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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