Senior Cloud Engineer

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the Modernization Wave: Architect and execute a seamless migration strategy to transition legacy APM, distributed tracing, and log management workloads off New Relic and Elastic onto a modern Grafana (LGTM) and OpenTelemetry architecture. • Consolidate & Standardize Data Models: Translate legacy NRQL/Lucene querying paradigms and proprietary formats into scalable PromQL, LogQL, and TraceQL structures, ensuring no loss of historical operational context during the cutover. • Optimize Telemetry Architecture: Audit existing data pipelines to reduce redundancy, manage label cardinality, and implement aggressive data-filtering strategies that maximize Grafana Mimir/Loki efficiency while driving down total cost of ownership. • Establish Operational Excellence: Build and refine the right metrics for observability; foster a culture of operational excellence where telemetry data drives product and service success. • Define future-state cloud platform strategies. Architect and design for resiliency, fault tolerance, and self-healing. • Enforce cloud security policies, schema protocols, and best practices. Establish engineering standards that enhance efficiency and maintainability across multiple products. • Influence engineering roadmaps (e.g., tech debt, NFRs) and proactively identify technical gaps, risks, and mitigations. Participate in leadership meetings to align technical outcomes with business value. • Provide mentorship and guidance to junior through senior-level engineers. Take a hands-on approach to skill development, fostering growth in cloud engineering domains. • Act as a go-to resource for complex technical challenges. Collaborate inclusively across teams, harmonizing differing opinions and steering discussions toward productive outcomes.

🎯 Requirements

• 5 years of Demonstrated expertise on managing all aspects of a Grafana Cloud installation. • 2 years of experience managing Infrastructure as Code (IaC) or related development experience. • Experience as a technical leader. • Proven Migration Experience: Technical leadership in at least one large-scale migration away from proprietary APM platforms (specifically New Relic or Datadog) or heavy log-analytics platforms (Elasticsearch/ELK) into a unified open-source or Grafana-centric stack. • Deep Query Language Fluency: Expert-level mastery of PromQL, LogQL, and TraceQL, with a strong foundational understanding of how to map them from legacy languages like NRQL or Lucene syntax. • Strategic Influence: Ability to build a coalition of support across the organization. • Communication: Effective at sharing information across audiences (from direct leaders to engineering communities). • Execution: Adept at planning, delivering, and supporting complex projects. • Growth Mindset: Committed to developing yourself and others. Proactively focuses on professional development to accomplish new tasks and team goals.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package

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