Senior Manager, Observability Data Platform Engineering

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the engineering, operations, and continuous evolution of the enterprise Observability Data Platform • Own platform reliability, scalability, availability, performance, and operational health • Oversee telemetry ingestion, observability data services, and platform capabilities supporting enterprise monitoring and analytics • Define and execute the platform strategy and roadmap with Product, Architecture, Infrastructure, Security, and Engineering stakeholders • Drive automation, operational efficiency, performance optimization, capacity planning, and continuous service improvement • Establish engineering standards, governance processes, security controls, compliance, and lifecycle management • Champion platform adoption, stakeholder engagement, and user enablement across the enterprise • Lead, coach, and develop high-performing engineering teams • Manage strategic vendor relationships and technology partnerships • Support operational visibility, service reliability, engineering productivity, and data-driven decision-making across the enterprise

🎯 Requirements

• 7+ years of experience supporting enterprise-scale data, platform, infrastructure, observability, or cloud engineering environments • Experience with large-scale data ingestion and distributed platforms • 5+ years of leadership experience building high-performing teams and delivering complex, cross-functional technical initiatives • 5+ years of experience operating large-scale cloud and/or hybrid platforms with responsibility for reliability, monitoring, incident management, and operational excellence • 3+ years of experience leading complex, enterprise-wide engineering initiatives across multiple stakeholder groups, business functions, and technology teams • Proficiency with enterprise observability platforms, including Splunk, Cribl, and OpenTelemetry (OTel) • Background in cloud-native data platforms and architectures, including Databricks, Azure, and distributed telemetry ecosystems • Familiarity with Security Operations, SIEM platforms, and enterprise-scale observability, logging, and telemetry environments • Understanding of streaming and messaging technologies, including Kafka and cloud-native services • Expertise in Infrastructure as Code (IaC), automation, CI/CD practices, and modern platform engineering principles • Bachelor’s degree from an accredited university or equivalent work experience • Alternatively, high school diploma plus 4 years of relevant experience

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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