Project Manager – Technical Services

🔥 7 minutes ago

🌵 Arizona, New York – Remote

infoinfo

💵 $70k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤓 Technical Project Manager

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Logo of CXtec

CXtec

201 - 500 employees

Founded 1978

💼 Consulting

📦 Logistics

🔧 Hardware

Consulting • Logistics • Hardware

CXtec is a premium IT and hardware services company specializing in IT lifecycle management, including the refurbishment, sourcing, and distribution of networking hardware. With over 45 years of experience, it promotes sustainability through its unique approach to extending the lifespan of IT equipment and reducing electronic waste. The company partners with organizations to optimize their IT investments while ensuring environmentally responsible practices, making it a leader in sustainable IT solutions.

📋 Description

• Provide account and project management in collaboration with Systems Engineers, Sales Account Managers, and Third-Party Service Partners • Oversee project design, work planning, resource management and allocation, issue and risk management, client satisfaction, and pipeline forecasting • Ensure client satisfaction by answering billing-related questions • Ensure technical projects are completed on time and within budget • Schedule technical resources for on-site support, projects, and other services • Coordinate with sales and product management on service proposals • Interface with sales and customers on conference calls to promote CXtec and TERACAI service offerings • Create detailed project plans with Systems Engineers and Third-Party Service Partners • Conduct project meetings, schedule resources, monitor issues and risks, and ensure successful project completion • Assist with cost estimates and financial reports for projects • Assist Systems Engineers and third-party service partners with scope and proposal requests • Update project plans in PSA tools with project progress • Monitor ISO processes for continuous improvement • Escalate problems to Management as necessary • Coordinate relevant CXtec and TERACAI services to ensure customer orders are fulfilled satisfactorily • Manage external partner relationships and resources as needed • Create procedures and suggest improvements documenting best practices for billing issues, resource scheduling, and project management • Assume additional responsibilities as assigned

🎯 Requirements

• Bachelor’s degree or 5 years relevant experience • Certified Associate in Project Management (CAPM) certification with 2 years of demonstrated project management experience • Previous experience managing IT projects preferred • Ability to work in a high pressure environment • Ability to conduct meetings and schedule resources • High level of initiative with strong focus on meeting deadlines • Ability to multitask and work independently with minimal supervision • Strong organizational, prioritization and problem-solving skills • Strong verbal and written communication skills • Proficient in Microsoft Office • Successful completion and passing of a background check and drug test

🏖️ Benefits

• Health insurance and prescription drug coverage • Dental and Vision insurance • Company-paid basic life and AD&D insurance and voluntary life options • Company paid short and long-term disability and buy-up options • Critical illness, accident and hospital indemnity insurance • Flexible spending accounts • Identity Theft & Fraud Protection • Legal Insurance • Pet insurance • Traditional and Roth 401(k) retirement plan with company match • Employee Assistance Program • Tuition reimbursement • Paid vacation, sick/personal days and holidays • Flexible work arrangements

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