Senior Enterprise Account Executive – West

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $240k - $300k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 1%

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Logo of Cyara

Cyara

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2022-01

Consulting • Healthcare • Marketing

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Achieve assigned sales quota • Develop territory, strategic account, and close/win plans • Sell into the applicable region with an understanding of ICP and buyer personas • Act as a trusted advisor and create demand by addressing client challenges • Maintain planning tools for cross-functional discussions, deal reviews, and executive engagement • Proactively address obstacles and communicate with the manager • Become knowledgeable about Cyara’s products and demonstrate them against prospect pain points • Assess pipeline opportunities and produce forecasts within a 10% +/- margin at week 8 forecast • Address competitor advantages and sell against competitors • Execute company campaigns and meet outbound call and email targets • Communicate Cyara’s solution value and competitive advantages • Negotiate using trading, bargaining, discounts, and promotions • Overcome obstacles and secure contract agreements and purchase orders

🎯 Requirements

• 8+ years of proven SaaS sales experience • Strongly preferred: experience in UCaaS, CCaaS, telecommunications, customer experience platforms, or contact center technologies • Experience in consultative selling, solution-based selling, and complex sales cycles • Experience selling at the C level • Solid technical acumen • Strategic, results-oriented mindset • Excellent communication, presentation, and negotiation skills • Ability to influence and persuade at all organizational levels • Proficient in CRM tools such as HubSpot or Salesforce • Professional demeanor and positive attitude • Ability to collaborate globally • Efficient time and calendar management • Self-motivated, proactive, urgent, and committed to excellence

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Employee well-being focus • Global collaboration and learning opportunities • Inclusive, equal-opportunity workplace

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