Business Analyst

🕒 June 8

🌽 Illinois, Texas – Remote

🌽 Illinois – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Cytora

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Series B on 2019-04

Cytora is the configurable platform that enables commercial insurers to create digital workflows by digitising, evaluating and routing risks.

📋 Description

• Work day-to-day within the client delivery team under the coordination of the Delivery Manager, contributing to sprint planning, backlog refinement, and risk identification. • Lead client discovery workshops, challenge existing processes, and identify opportunities for Cytora to add value to the end user. • Translate client business needs into clear requirements, user stories, and process designs that support and direct conversations with engineering and product teams. • Identify data inputs, system integration touchpoints, and exception scenarios early in the design lifecycle. • Manage extensive and in depth analytical reporting of product performance, utilising tools such as Thoughtspot. • Design and optimise AI-driven workflows, including prompt strategies and efficient analytical reporting. • Continuously identify opportunities to improve BA practice efficiency through AI — including automating repetitive analysis tasks, accelerating documentation and enhancing insight generation. • Ensure solution quality through test strategy ownership, acceptance criteria, UAT leadership - covering end-to-end scenarios, edge cases, and compliance-sensitive flows, and AI output validation. • Collaborate within agile delivery teams to manage priorities, risks, and dependencies. • Drive continuous improvement by monitoring live solutions and enhancing performance through iteration.

🎯 Requirements

• Proven Business Analysis experience, with meaningful exposure to the insurance sector (underwriting, claims, policy administration, or distribution) • Proven ability to run client-facing workshops and influence senior stakeholders — including the confidence to challenge established thinking constructively • Practical, hands-on experience with AI tools — including prompt engineering, building AI-assisted workflows, and a clear understanding of LLM behaviour and limitations • High standard of written and verbal communication. • Multilingual skills: Fluency in English, and the ability to write and speak multiple languages would be advantageous

🏖️ Benefits

• Competitive salary + OTE • Flexible working and remote options • Professional development budget & conference access • Annual company retreats • A mission-driven culture that puts people first