Technical Business Analyst

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

💵 $62.6k - $84.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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National University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

👥 B2C

🌍 Social Impact

Education • B2C • Social Impact

National University is a higher education institution dedicated to providing accessible and quality education to a diverse range of students, including non-traditional learners and military-affiliated students. It offers a variety of undergraduate, graduate, and doctoral programs across multiple disciplines such as education, business, healthcare, social sciences, and technology. National University emphasizes a supportive learning environment and innovative teaching methods, aiming to empower students and enrich their academic and professional journeys.

📋 Description

• Lead and facilitate requirement gathering sessions, workshops, and stakeholder meetings to elicit, clarify, and document business needs. • Translate business requirements into clear Business Requirements Documents (BRDs), Functional Specifications (FSDs), process documentation, and supporting artifacts for technical teams. • Develop comprehensive current- and future-state process maps, including business rules, decision points, and cross-functional workflows; identify gaps, risks, and improvement opportunities. • Partner with business and technical teams to design, evaluate, and validate solutions aligned to operational objectives and system capabilities. • Serve as the primary liaison between stakeholders and IT throughout the full Software Development Life Cycle (SDLC), ensuring shared understanding and alignment. • Own assigned initiatives and deliverables through analysis, design, build, testing, implementation, and post-implementation support. • Develop UAT strategy, prepare test scenarios and cases, coordinate execution with business stakeholders, and ensure traceability to requirements. • Proactively identify, assess, and communicate risks, impacts, and dependencies, exercising sound independent judgment in support of organizational priorities. • Act as a subject matter expert for supported systems and processes; provide guidance and mentorship to junior analysts as needed. • Maintain reliable attendance and perform other duties as assigned.

🎯 Requirements

• Bachelor's degree preferred in business management, leadership, computer science or related field. • Experience working within a technology-driven organization supporting enterprise systems and cross-functional initiatives. • Working knowledge of higher education operations and systems (e.g., SIS, CRM, ERP, LMS) and the broader student lifecycle preferred. • Demonstrated experience documenting business processes, business rules, and cross-functional workflows. • Proficiency with process mapping and flowcharting tools (e.g., Visio or similar platforms). • Experience producing structured requirements documentation (e.g., BRDs, FSDs) and supporting initiatives through the full Software Development Life Cycle (SDLC). • Working knowledge of SDLC processes, including both Waterfall and Agile methodologies. • Experience working within ticketing and work management systems (e.g., Jira or similar platforms). • Foundational knowledge of SQL and the ability to create and interpret queries to support analysis and validation activities. • Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Understanding of organizational structures, governance, and operational dynamics within complex environments.

🏖️ Benefits

• comprehensive well-being benefits for you and your family