Regional Operations Manager

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Daikin Comfort

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

Daikin Comfort is a global indoor comfort solutions provider that designs, manufactures, and supports energy-efficient heating, ventilation and air conditioning (HVAC) systems for homes and contractors. The company offers a broad portfolio including air conditioners, heat pumps (including inverter-driven and R-32 refrigerant models), ductless mini-splits, gas furnaces, air handlers, indoor air quality products, smart thermostats, and cloud-connected apps and services. Daikin Comfort emphasizes sustainability, innovation, contractor support, warranties, rebates and financing to help homeowners plan, install, and manage efficient home comfort systems.

📋 Description

• Manage Branch Managers through coaching, training, and direction to achieve branch sales, customer service, profitability, and asset management goals • Assist with hiring, training, performance management, evaluations, and corrective actions • Ensure branches and employees follow company procedures, policies, safety standards, and work instructions • Resolve customer issues, complaints, and transactions when necessary • Manage and conduct Branch Visit Guides, follow up on deficiencies, and assist with resolutions • Assist with inventory forecasting and ensure adequate product inventory is available and in good condition • Resolve operations issues by communicating with the DOM, Regional Manager, or corporate office • Monitor account sales and ensure accounts are being worked through CRM • Review branch P&Ls and provide guidance to address deficient areas • Collaborate with the Region Manager and Territory Sales Managers to achieve sales goals • Act as a support line for sales • Develop branch staffing and talent pipelines with the HR Business Partner, including networking and participating in the Branch Manager Training program • Ensure employees receive sufficient role training and coordinate with corporate office, HR, and company trainers • Liaise with corporate real estate and operations on branch openings, closings, relocations, and layout planning • Conduct real estate building and location evaluations • Perform additional projects and duties supporting ongoing business needs

🎯 Requirements

• 5+ years of related experience • 4-year degree or equivalent • Legally authorized for employment in the United States • Must not require employer-sponsored work authorization now or in the future • Excellent verbal and written communication skills • Ability to multitask and exercise good judgment • Product knowledge and understanding of the HVAC industry • Strong leadership and management skills • Excellent computer knowledge, including AS400 and Microsoft Office • General knowledge of HVAC wholesale operations • Knowledge of warehousing, inventory, and facility lease agreements • Strong knowledge of sales P&Ls • Strong work ethic and integrity • Ability to perform essential responsibilities with or without reasonable accommodations • People management experience or capability

🏖️ Benefits

• Equal employment opportunity regardless of protected characteristics • Reasonable accommodations for individuals with disabilities