
201 - 500 employees
Founded 1943
🏨 Hospitality
✈️ Travel
🍽️ Food & Beverage
💰 Private Equity Round on 2013-09
Hospitality • Travel • Food & Beverage
Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.
🔥 0 minutes ago
🐎 Kentucky – Remote
💵 $95.1k - $116.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor
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201 - 500 employees
Founded 1943
🏨 Hospitality
✈️ Travel
🍽️ Food & Beverage
💰 Private Equity Round on 2013-09
Hospitality • Travel • Food & Beverage
Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.
• Provide guidance and coaching to franchisees and Operations team to achieve company and operational goals • Counsel franchisee owners/operators to improve sales, profits, operating standards, and operating systems while meeting customer expectations • Ensure compliance with IDQ policies and system standards • Maintain support of DMA chairpeople and other franchisee leadership in achieving operational goals • Implement and execute the Worldwide Operations Business Plan for the assigned district • Develop and implement district-wide business plans covering marketing, operations, training, development, and supply chain • Establish and implement business plans with franchise owners when appropriate • Provide counsel and assistance to ensure plans support ADQ’s Operations and Marketing Plan • Advise and guide marketing performance through partnerships with departments, vendors, and franchisees • Position franchisees for achievement of shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals • Provide advice and counsel to support franchisees’ financial health • Partner with ADQ staff on development, reinvestment, and renewal strategies for new and existing franchisees • Support other departments and functions as needed • Assist with new store openings as required • Complete ad hoc projects as required
• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience • 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management, or equivalent combination of education and experience • Clean driving record • Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred) • Thorough knowledge of restaurant operations • Proficient knowledge of marketing, finance, training, human resource, and development • Well organized with high attention to detail and accuracy • Strong communication skills and excellent written and verbal communication skills • Ability to provide excellent customer service to internal and external clients • Ability to multitask and prioritize multiple projects and requests • Relationship-building skills • Ability to work quickly in a fast-paced environment with frequent interruptions • Ability to work occasional evening and weekend hours • ServSafe certification • Frequent telephone and email communication • Ability to travel overnight, averaging two weeks per month • Ability to drive an automobile and be insured by the company insurance provider • Ability to travel by airplane • Ability to stand on concrete or tiled floors for up to 8 hours per day when visiting franchisee locations • No food or beverage allergies that would prevent tasting products or working in a Dairy Queen restaurant environment • Must be authorized to work in the United States without employer sponsorship
• Bonus eligibility • Medical insurance • Dental insurance • 401K match • Paid time off • Volunteer time • Parental leave
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