CRM Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

🔬 Science

🤝 B2B

Biotechnology • Science • B2B

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Serve as the CRM subject matter expert, providing user training, onboarding, troubleshooting, documentation, and best-practice guidance to improve system utilization and user experience • Drive CRM data quality, adoption, and compliance through monitoring, audits, reporting, corrective actions, and reinforcement of established CRM and sales process standards • Own regional CRM governance and process execution, ensuring accurate customer, account, and opportunity data while supporting standardized commercial processes, opportunity management, forecasting requirements, and account hierarchy integrity • Partner with Sales Leadership and Commercial Excellence teams to support Funnel Management standard work, opportunity inspection processes, sales effectiveness initiatives, and disciplined pipeline and install base management • Support CRM enhancements, reporting, and analytics by collaborating with IT, Business Intelligence, and business stakeholders on workflows, integrations, system improvements, KPI reporting, dashboards, and continuous process optimization

🎯 Requirements

• Bachelor's Degree in Finance, Business or related field • 3+ years of sales, Commercial Excellence, and analytics experience including use of CRM • Proven Experience with Sales Funnel Management and Sales Effectiveness KPIs, Sales Tools, sales standard work • Proficient MS Office skills (Power BI, Outlook, Word, Excel, and PowerPoint)

🏖️ Benefits

• health care program • paid time off • 401(k) to eligible employees