Field Service Engineer

Job not on LinkedIn

🔥 33 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $29 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Ensure customer satisfaction in all aspects of the job • Increase throughput and decrease downtime • Perform regular preventive maintenance • Complete regular upgrades as directed by Beckman Coulter technical staff • Advocate for internal and external customers • Drive urgency to address customer needs promptly, emphasizing first-time fixes • Manage customer accounts in their entirety • Identify opportunities to add value through reagents, consumables, equipment leads, and service on non-agreement instruments • Build and grow strong customer relationships • Contribute to individual and district revenue success • Drive annual revenue targets • Support field service maintenance agreement growth through monthly recurring billing • Partner with Sales through lead generation initiatives • Achieve expected year-over-year growth of 8–10% • Report to the North Central Service Manager and work as part of the North Central District

🎯 Requirements

• High School Diploma or GED with 3+ years Field Service experience OR Associate’s degree in mechanical or electrical engineering, biological or life science, or a similar discipline, or equivalent military experience • Experience using standard test equipment to troubleshoot and service instrumentation • Excellent customer communication skills, with the ability to clearly convey information and build strong relationships • Travel up to 50%, including driving and occasional flying, potentially with overnight stays • Ability to occasionally lift, lower, and move up to 50 lbs. • Must have a valid driver’s license with an acceptable driving record • Bachelor’s degree in a scientific discipline is a plus • Repair field service experience in a related field or industry is a plus • Highly computer literate; Microsoft Office Suite, PowerBI, Sales Force, and ServiceMax experience is a plus

🏖️ Benefits

• Sales incentive pay • Paid time off • Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Flexible, remote working arrangements for eligible roles • Reasonable accommodations for applicants and employees with disabilities

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