Senior Field Service Engineer

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

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💵 $42 - $45 / hour

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Provide advanced technical expertise, escalation support, and field leadership across Leica Biosystems diagnostic solutions • Lead advanced troubleshooting, installation, preventative maintenance, repair activities, and technical escalations • Resolve complex customer and instrument challenges • Use service data, customer feedback, Gemba observations, and root cause analysis to identify recurring issues • Implement countermeasures to improve customer uptime, service quality, and field service effectiveness • Serve as a senior technical resource for Field Service Engineers, service leadership, technical support, applications, commercial, and product teams • Mentor others, share best practices, support escalations, and influence sustainable improvements across the organization • Report to the Regional Field Service Manager • Travel primarily domestically, with occasional international travel

🎯 Requirements

• Associate’s degree with 6+ years of field service, technical, biomedical, military, or related hands-on troubleshooting experience, or equivalent experience • Advanced experience diagnosing and repairing complex medical device, laboratory, scientific, electromechanical, electronic, automation, or instrumentation systems • Ability to independently resolve complex technical challenges • Ability to guide less experienced associates • Ability to influence customer outcomes • Ability to communicate effectively across customer and internal stakeholder groups • Valid driver’s license with an acceptable driving record • Ability to travel up to 90% by flying and/or driving, including overnight stays • Ability to regularly lift, move, slide, raise, and/or place up to 50 lbs. unassisted • Ability to stand, walk for prolonged periods, sit, squat, kneel, ascend and descend stairs, and reach with hands and arms • Preferred: experience serving as a senior technical resource, escalation point, lead Field Service Engineer, trainer, or subject matter expert • Preferred: experience supporting advanced diagnostic solutions, laboratory automation, complex instrumentation, or other complex customer environments • Preferred: experience applying continuous improvement methodologies, root cause analysis, PSP, Kaizen, or service analytics

🏖️ Benefits

• Bonus/incentive pay eligibility • Paid time off • Medical, dental, and vision insurance • 401(k) • Flexible, remote working arrangements for eligible roles • Remote work from home • Reasonable accommodations for applicants and employees with disabilities

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