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IT Project Coordinator

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

đź’µ $45k - $55k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

🤓 Technical Project Manager

đź‘» Ghost score 3%

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Logo of Darkhorse Tech, Inc.

Darkhorse Tech, Inc.

11 - 50 employees

Founded 2012

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Darkhorse Tech, Inc. is a company specializing in IT solutions tailored specifically for dental practices. With a focus on providing seamless and reliable IT services, they assist dental offices in maintaining HIPAA compliance and integrating technology across multiple practices. Their dedicated team offers rapid response support, ensuring dental professionals can concentrate on patient care rather than IT issues.

đź“‹ Description

• Work under the direction of the Project Manager to assist with administrative tasks and oversee multiple projects • Ensure tasks and tickets are completed on time • Maintain communication with clients, vendors, and technicians regarding scope of work and project timelines • Communicate with clients about scope, scheduling, timelines, updates, and next steps • Follow up on open items, pending responses, delayed tasks, and outstanding action items • Track project tasks, tickets, timelines, and commitments • Coordinate internal scheduling for onsite and remote project work • Communicate with vendors regarding scheduling, timelines, deliverables, and project needs • Respond to client questions and requests • Manage client expectations and escalate concerns, delays, blockers, and timeline risks • Coordinate with internal teams, project resources, vendors, procurement, and installation resources • Monitor the status and timing of ordered parts or equipment with Procurement • Coordinate travel for Installation Technicians when required • Assist with creating and updating internal processes, policies, and procedures • Handle sensitive information confidentially and professionally • Support training for Project team members and new hires as needed

🎯 Requirements

• Experience in project coordination, operations coordination, scheduling, client coordination, administrative coordination, or a similar role • Strong client-facing communication skills, including phone and email communication • Proven ability to follow up consistently and manage open items through completion • Ability to manage multiple active projects, tasks, or workstreams at one time • Experience coordinating schedules, timelines, tasks, tickets, or internal resources • Strong written and verbal communication skills • Experience communicating directly with clients, customers, vendors, or external stakeholders • Ability to manage competing priorities and tight timelines • Comfort working in a fast-paced, deadline-driven environment • Strong organization and attention to detail • Ability to identify delays, blockers, or concerns and escalate appropriately • Proven time management and planning skills • Ability to handle sensitive information confidentially • Prior MSP, IT, or professional services experience preferred • Experience in a client-facing coordination role preferred • Experience supporting a high volume of concurrent projects, tasks, or requests preferred • Familiarity with ticketing systems, project boards, scheduling tools, or task management systems preferred • Experience coordinating across multiple internal teams or departments preferred • Experience working with vendors or third-party partners preferred

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