Global SDR Revenue Operations Manager

🔥 14 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $125k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Darktrace

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🔒 Cybersecurity

🤖 Artificial Intelligence

💰 Post-IPO Secondary - Darktrace on 2020-03

Cybersecurity • Artificial Intelligence

Darktrace is an AI-native cybersecurity company that delivers autonomous detection and response across network, email, cloud, endpoint, OT and identity environments. Its ActiveAI Security Platform uses self-learning machine learning models that learn an organization’s unique normal to spot novel and subtle threats, provide real-time detection, and take targeted autonomous actions to contain attacks. Darktrace serves enterprises and organizations worldwide with cloud-native, AI-driven security products, threat investigations, incident readiness services, and integrations for comprehensive cyber resilience.

📋 Description

• Drive continuous improvement and operational efficiency across SDR metrics, processes, workflows, and systems • Develop annual pipeline, capacity, and quota models • Own and maintain the global MQL funnel, auditing and enforcing lead management SLAs • Identify performance trends, workflow inefficiencies, coverage gaps, and funnel challenges, implementing scalable solutions • Support SDR leaders with KPI reporting, quota attainment tracking, commission validation, quota administration, and performance analysis • Maintain and optimize dashboards and reporting across Salesforce, Power BI, Tableau, and other analytics platforms • Monitor pace-to-goal trends, pipeline health, productivity metrics, and funnel conversion rates • Maintain SDR territory alignment and lead routing processes • Drive adoption of processes, technologies, and best practices across the global SDR organization • Maintain Salesforce data quality and SDR record hygiene • Analyze SDR performance across segments, regions, product lines, and inbound versus outbound motions • Conduct ad hoc reporting and analysis for strategic initiatives and executive decision-making • Serve as a subject matter expert for SDR Operations • Own and optimize the SDR technology stack, identifying workflow enhancements, automation opportunities, and operational efficiencies • Monitor technology adoption and utilization trends while supporting platform administration, licensing, onboarding, and user training

🎯 Requirements

• 3-5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Business Operations, or a related role within a SaaS, cybersecurity, or technology organization, including experience supporting Sales Development, Business Development, or broader go-to-market teams • Strong understanding of pipeline generation, lead management, funnel optimization, territory planning, quota administration, forecasting, performance reporting, and sales development operations • Proven ability to leverage data and analytics to identify opportunities, drive operational improvements, and influence business outcomes • Experience partnering cross-functionally with Sales, Marketing, Finance, IT, Revenue Operations, and Executive Leadership teams in a fast-paced, high-growth environment • Exceptional analytical, problem-solving, and project management skills with strong attention to detail and a commitment to operational excellence • Excellent communication and stakeholder management skills, with the ability to translate complex data into actionable insights and executive-level recommendations • A proactive, solutions-oriented mindset with the ability to influence without direct authority, manage competing priorities, and deliver measurable business impact • Experience maintaining and optimizing reporting and analytics platforms, including Salesforce, Power BI, and Tableau • Hands-on experience with sales and revenue technology platforms, including Salesforce, LinkedIn Sales Navigator, ZoomInfo, LeadIQ, Distribution Engine, Salesloft, Outreach, Orum, Nooks, Gong, and People.ai

🏖️ Benefits

• 100% medical, dental and vision insurance, plus dependents • Paid parental leave • Pet insurance Discount • Life insurance • Commuter benefits • 401(k) • Employee Assistance Program